Privacy policy

Charter Hall Real Estate Management Services Pty Limited (CHREMS), a company of the Charter Hall Group (CHC), is committed to ensuring the confidentiality and security of individuals' information. In handling personal information, we are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (which can be found at

An individual may visit this website without providing any personal information. CHREMS and the Charter Hall Group are committed not to use or disclose personal information that has been collected for anything other than the purpose for which it is collected or related purposes that would reasonably be expected. For example, we may collect personal information to provide a product or service or maintain a business relationship. We will not use or disclose any personal information for any other purpose without the individual's consent or unless required or authorised by law.

While reasonable steps are taken to protect all the personal information in our possession that we have collected via the website, the Charter Hall Group cannot guarantee the security of all data submitted to us over the internet.

It is important that the Charter Hall Group maintain contact with all its stakeholders. That contact may involve the sending of marketing material through the post or by email to existing and potential customers, who will always have the opportunity to decline to receive further marketing material. If such a request is received, or if a request is received to access or correct personal information, we will update records appropriately, within a reasonable time.

Charter Hall has developed a Privacy Policy which embodies the spirit of the APPs. The Policy summarises Charter Hall's approach to privacy and how it collects, uses and protects Personal and Sensitive information.

If you would like more information about how Charter Hall handles your information, please view our Privacy Policy on the Charter Hall Corporate Governance page.

For further information, enquiries, or complaints please contact:

Privacy Officer (Risk and Compliance Manager) 
Charter Hall Group 
Level 20, No.1 Martin Place 
GPO Box 2704, Sydney NSW 2001
Sydney NSW 2000
Tel: 02 8651 9000
Fax: 02 9221 4655